You order, what happens

What happens after you've ordered precious stones?

Order precious stones, pay, receive order quickly.

After you ordered succesfully, your order will be sent the next day.
All orders are sent insured and with track and trace.
the track and trace code will be provided to you after the package is wrapped and ready to send.
From there on you will be able to track your package online.

 

Shop with Confidence: Insured Sending for Total Peace of Mind

As we all know sending packages always include a small risk, and thus all items ordered are sent insured.
A package arrived broken, some stones are missing? 
Whatever problem you have just contact us, let us know what is the problem, and we take care of it.
since most of our products are unique, we are not able to send a quick replacement, and we offer you the choice of a full refund, or a voucher to buy another item at our precious stones store

Professional pre sales and after sales service

If you have any questions concerning an order that is still to be made, or an order that is already sent, or arrived do not hesitate to contact us through the contact form. We reply as soon as possible, and will answer all questions you have.